If I buy from multiple sale events, will everything be shipped together?
As long as your items have been placed on the same sales order, they will be shipped together regardless of when the sale event ends. For example, if you b...
Wed, 10 Oct, 2018 at 1:36 PM
Can I add an item or make changes to an order after I have already paid for it?
Unfortunately, once the order is submitted, it is not possible to combine or edit items (color, size or quantity) for shipping into the same package. Howeve...
Wed, 10 Oct, 2018 at 1:37 PM
Are packages insured?
Your packages are fully covered.
Wed, 10 Oct, 2018 at 1:38 PM
Why does it take 10-17 business days to ship the order?
To offer the lowest possible prices to you, we buy directly from manufacturers only after a sale event ends. The manufacturers then send us all the orders,...
Wed, 10 Oct, 2018 at 1:39 PM
When will I get my order?
Please log into "My Account" and go to "My Orders" to see the latest status of your order.  We will usually ship your product within 10...
Wed, 10 Oct, 2018 at 1:39 PM
Where can I track my package?
You can track your orders by going to "My Account" and "My Orders".
Wed, 10 Oct, 2018 at 1:40 PM
Why can I not ship my items overnight?
This option is not provided at checkout, but depending on your location, we may be able to accommodate this request. Please contact customer service for mo...
Wed, 10 Oct, 2018 at 1:40 PM
Can I ship to PO boxes or APO/FPO addresses?
Yes, we ship to PO boxes and we proudly serve APO/FPO addresses.
Wed, 10 Oct, 2018 at 1:40 PM
Can I have multiple shipping addresses?
Please email us to add alternative shipping addresses. To make sure that you have safest shopping experience possible, we take the extra step to verify ship...
Fri, 14 Dec, 2018 at 4:57 PM
Missing or Stolen/Lost Packages
If you do not receive your package or received a damaged package, you have to file a claim with within 48 hours of the scheduled delivery date ...
Wed, 10 Oct, 2018 at 1:42 PM