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Using the Site
How can I become a member?
How do I change my account information?
How do I change my password?
About the Site
What is Modnique.com?
How do I know your merchandise is authentic?
How does Modnique.com work?
Where can I find your terms and conditions?
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About the Sales
What is a sale event?
How long does a sale last?
What is a sale start?
When does a sale start?
About the Merchandise
What kind of products do you offer?
Are your items authentic?
Are your items brand new?
Do you charge sales tax?
Can I revise my order after I placed it?
Can I cancel my order after I placed it?
Can I resize a ring?
If I buy from multiple sale events, will everything be shipped together?
Can I add an item or make changes to an order after I have already paid for it?
Are packages insured?
Why does it take 10-17 business days to ship the order?
When will I get my order?
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How does the Refer-a-Friend program work?
How do I invite friends?
What is a personal invite link?
Refer-a-Friend Terms and Conditions
What is your Return Policy?
How can I return my order?
How long do I have to return an item?
How can I contact you?
What are your customer service hours?
I was unhappy with the product or service. Who can I talk to regarding that?
Terms and Conditions
Help Desk Software